Email, like the telephone, is a business tool that facilitates communication. Also, like the telephone, it can be abused and often becomes a time-waster. This occurs when this wonderful technology is used for excessive “chit-chat” on company time. The covert nature of email permits us to do this while appearing to be engaged in work. It’s easy to sit in a cubicle and visit with the outside world all day long. When this becomes a habit, we’ve put ourselves in email jail.
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How do we bail ourselves out? Maintain a formal professional stance when using both telephone and email. Don’t interrupt yourself all day long to check for messages. Remember to chat on your own time. Avoiding email jail will help you improve performance, feel better about yourself, and be respected as a professional.
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