Email, like the telephone, is a business tool that facilitates communication. Also, like the telephone, it can be abused and often becomes a time-waster. This occurs when this wonderful technology is used for excessive “chit-chat” on company time. The covert nature of email permits us to do this while appearing to be engaged in work. It’s easy to sit in a cubicle and visit with the outside world all day long. When this becomes a habit, we’ve put ourselves in email jail.
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